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Time &
Bill Tracking
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The moment you purchase
some Contract Maintenance you get a PayPal receipt of
payment in full.
After each day of service, local or remote access, we
fill out a spreadsheet on Google docs which you have
24/7 shared access to and we email you a copy of that tracking
spreadsheet
breakdown as well. Below is an example of some
service and support
and how the time is tracked. All of our time
is tracked this way for all support services, training, web site design, email problems, hardware or
software repairs, or anything else you may need. This form of tracking will help you
understand what services have been covered. Seeing this before
you sign up makes it clear what to expect in the
billing process. No surprises, just great service
and great tracking.
Tracking Your Billing Time: Total
17 hours Purchased
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Santa Barbara Computing Services |
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Date |
Time In |
Time Out |
Hours |
Location |
Description of Work |
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4/30/2011 |
10:00:00 |
12:00:00 |
2.00 |
Dan's Office |
Purchased 17 hour contract on
4-30-11 for $500.00 Signed up
for The Customer Advantage with
one time 50% discount so price
is $250 for 17 hours of contract
service at $14.50 per hour.
Support Service today: Setup
gmail accounts, download
updates, defrag computer,
modified startup menu, ran boot
diagnostics, |
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5/1/2011 |
2:00:00 |
4:30:00 |
2.50 |
Dan's Office |
Setup project management on
Manymoon, setup blog site,
organized web browser on Laptop
for easy access links to web
sites, identified updates needed
on NHBLLC page, requested new
member of Project. |
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5/3/2011 |
9:00:00 |
1:00:00 |
4.00 |
Dan's Office |
Setup Facebook account and
modified settings and added
picture, setup Linkedin account
and modified settings and added
picture, modified test on NHBLLC
web page and removed picture,
researched backup hard drive and
gave info to Helen to purchase
at Best Buy, setup dialup link
on laptop desktop, updated
ManyMoon Project Management web
pages for easy access, added
link, removed links, |
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5/3/2011 |
2:00:00 |
4:00:00 |
2.00 |
Dan's Office |
Installed new back up hard
drive, ran backup tests with WD
software and test with Laptop
Admin software and backups are
working fine, Setup blog site
for links to Facebook, Linkedin,
Customer Advantage, Global
Information Network, and Project
Management Manymoon. Ran test
and all working fine, posted
Facebook welcome test from blog
site all working good. |
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Hours Used |
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10.50 |
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Hours Purchased |
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17.00 |
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Hours Remaing |
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6.50 |
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Call us first
for some free consultation time
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